CONTACT [email protected] ABOUT AD PLACEMENT - PRICE: $10 USD per week


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Support & Contact Guide
Staff
#1
Minecortex Support & Contact Guide
This post should guide you in the right direction to how to effectively receive support.

If you need help regarding a purchase or just general support. You can make a ticket/request on the forums here or on discord. If for whatever reason you can't used our support systems or you just feel uncomfortable using the normal support system for whatever reason, you can email the Support Team via [email protected] Keep in mind that emailing us should be seen as a secondary way of support.

Major Emergencies, Extreme Urgency, & Internal Affairs:  If your situation is very serious (E.g. related to Terms of Service, U.S. Federal Law, or Staff Abuse) or you feel that the support staff are being corrupt, abusive, or misrepresented your situation you can contact the Ownership Team directly via [email protected] It will take us awhile for us to respond as the Senior Administrators are very busy men.

NOTICE:  Contacting the Management Team should be seen as a LAST RESORT! DO NOT EMAIL THE MANAGEMENT TEAM BEFORE MAKING A SUPPORT TICKET/REQUEST OR EMAILING SUPPORT ([email protected]) FIRST. All emails sent to the managers ([email protected]) are taken VERY seriously. If you contact us being unprofessional or generally rude, you will be permanently suspended from contacting the Management Team and communicating with our email service.


(If you see somebody violating the Community Guidelines on the forums here, you can report their post and clicking the report button at the bottom of their post)

Support Links: CONTINUED MISUSE AND ABUSE OF THE ABOVE LINKS WILL RESULT IN BEING REQUIRED TO LOGIN TO USE SUPPORT SERVICES! OFFENDERS WILL BE IP BANNED.

Please do not send us unsolicited services, offers, and ads. They will most likely be ignored and sent to spam or deleted.
If you wish to contact us regarding professional business offers. (E.g. you would like to put an advertisement on our website.) You can use the following email to contact us: [email protected]



Do not email us offering SEO or web development services.
Do not email us offering things in foreign countries. E.g. emails that are not in English.
Founder of The Minecortex Project


"Be careful who you are standing with, because even although you may agree on A & B, thing C, thing D, thing E may completely destroy who you are." -Florida Maquis quoting Glenn Beck


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CONTACT [email protected] ABOUT AD PLACEMENT - PRICE: $10 USD per week